If the Bank Can’t Keep to Appointments
I found a savings product that I am interested in and so I go into the bank to book an appointment about 3 hours from the present time. I go out of the Santander bank branch to have my lunch at PizzaHut, and come back about ten minutes prior to my book appointment and ‘check in’ at the reception desk and then consequently get ask to wait.
As I wait in the sitting area, I observe how the branch staff operates. I could see that the receptionist chatting away at a customer about their holiday preference, this is ok under other circumstances were no other person in the queue. Ten minutes go by and I see who the queue is growing longer and longer, witnessing how the other customers are getting agitated but being all calm about the business unrelated conversation that’s holding everything up.
Anyway,50 minutes go by and I am not being serve so I decided to take my money elsewhere.
After the banking crisis, what choices do I really have, I really hope the UK decides to follow President Obama’s example by breaking up the banks, as this will allow us consumers more choices on whom to bank with. Santander, the Spanish banking giant has swallowed up a good
Chunk on the UK banning sector and in the last round the HSBC group gobbled up a few banks. What happened to the monopoly and merger’s commission or the competition commission, they should have blocked most of the mergers.
Categories: Investing, Personal Finance Tags: appointment, Appointments, area, bank, banking, basector, book, branch, business, Calm, check, Chunk, commission, competition, conversation, crisis, customer, desk, everything, example, giant, group, holiday, HSBC, lunch, merger, money, monopoly, person, PizzaHut, preference, President Obama, President Obamank, product, queue, reception, receptionist, round, Santander, staff, time, uk
